Drug and Alcohol Consortium Setup & Testing

a. Company Name - Take extra care to enter your company name correctly as this is how we track and confirm several items in our database.  Due to data conflicts certain characters are not allowed in the Company Name: 

i. Restricted characters & (ampersand) use the word “And” (not case sensitive).

ii. ‘ (apostrophe), simply delete this character and leave no space.

iii. . (period) delete this character and it is your choice to leave a space or not. If at the end of the company name, simply delete it (for example  “Trucking Inc” do not add the period at the end).

b. If somehow your company was previously a member, we retain your company name, and the system will not allow you to enter the same company as a new enrollment. Please contact [email protected] and let us know that you would like your account reopened.

c. Owner Operator (OO) – Hover over the Black Circle I for a description. 

i. Yes – You are an OO and Labworks USA will act as your DER in compliance with 49 CFR part 40 and 382. We will make sure you receive any  Random test notifications properly and in compliance with these DOT regulations. When selecting “Yes” the DER section will be auto populated with Labworks USA’s contact information as we will act as your DER.

ii. NO – Means that you are a carrier with a Designated Employee Representative (DER) with an up-to-date Certificate of completion of a  DER/Supervisor training course like the one offered by Labworks USA and will manage your testing notification, reasonable suspicion recognition  and reporting requirements.

d. USDOT Number - All trucking companies, whether multi truck/driver or Owner Operator, must have a USDOT number. If you do not have a USDOT number and are not sure if you need one, go to https://www.fmcsa.dot.gov/registration/do-i-need-usdot-number-1  this will walk you through a series of questions to determine if you do or not. If you are not required to have a USDOT number, then you likely are not required to be a part of a DOT random testing consortium.

e. Billing Information – This will be the contact for all billing/invoicing matters. This will typically be the company y base location.

i. If the billing address / base location for the company is a PO box, enter this only in the PO Box field.

ii. A Mobile number will be used to send and SMS/Text communications, including account alerts and electronic CCF’s (Donor Passes).

f. Where did you hear about Labworks USA? - Select the option that best describes how you heard about Labworks USA. If someone or some other website or social media post leads you here, then please select the appropriate option. 

i. Google

ii. Referral from a friend – If a friend referred you, it may be that they will get rewarded for doing so. Please be sure to enter their name or name correctly.

iii. Other – this could be a social media site or another search engine, a print advertisement or trade show.

g. DER Information – If your DER is the same person as your billing contact then check the box to auto populate this information. Otherwise fill in the contact information for your certificated DER.

a. Input Driver name, Date of Birth (DOB) and Commercial Driver’s License (CDL) number. 

i. Do NOT add the State abbreviation in the CDL field. Enter the State in the State field.

b. Select Test – 

i. “If this driver requires a Return to Duty (RTD) Select RTD and then select Drug, Alcohol or Both tests.” This driver will require a negative test result to be allowed to be an active driver.”

ii. “Select PE (pre-employment drug test) if this driver has NOT been a participant in a DOT random drug and alcohol program in the past 30 days, they require a negative result on a drug test to be an active driver.” 

iii. If this driver has written proof that they have been in a random drug testing program in the last 30 days, then do NOT select either of the boxes and the driver will be an active driver.”

i. Yes means you want Labworks to manage all of your CH responsibilities including, Full pre-employment Queries, Annual partial Queries, RTD, and all violations reporting. Due to the CH regulations, this must be done for all of the drivers in a company or none.  

ii. NO Means that you will manage all of the CH requirements internally.

 b. FMCSA Clearinghouse and Portal Registration Assistance - If you are not registered in the FMCSA Clearinghouse our team of Clearinghouse specialists will assist you one on one. After you complete your sign-up payment, you will receive an email with a link to schedule your appointment with one of our Clearinghouse specialists who will work with you on one to complete your FMCSA Clearinghouse registration.

i) You will receive a separate email with a link to schedule your appointment and a list of pertinent information that will help our FMCSA Clearinghouse expert asses your account. Please fill this out and return it to us after scheduling your appointment. Be sure you will be at a computer  or other device where you can access the internet, receive email, and have your DOT and company information available

c. Supervisor Training Certificate Course – This can be purchased during the initial sign-up process or from your company dashboard. This is also available to NON-Members through the link on the home page.

i. DOT Regulations require that each company with more than one driver designate a Supervisor/Designated Employee Representative (DER) who is trained to identify drug or alcohol use at the workplace and order Reasonable Suspicion Tests. This Supervisor must complete an approved two-hour training course. After you sign up and pay for the Supervisor Training Certification Course, we will email you a link so you can take the Course. 

ii. On the first page of the sign-up process you are asked to enter your DER information. If you left this blank, then add the name and email of the person that will be taking this course in the fields provided. The provided email address will be used for all contact, including random selections, invoicing, test results, newsletters, and promotional offers, and is authorized to receive all confidential and non-confidential communication.

iii. If you have signed up with 5 or more drivers this course will be free.

d. DOT or FMCSA Drug and Alcohol Testing Company Policy - Every company MUST have a policy like this in place before you can conduct any FMCSA Queries or conduct any drug and or alcohol testing on your employees/drivers, including pre-employment testing. Both of which are required to put a CDL holder driving a CMV on the road. This policy meets all of the requirements for DOT/FMCSA. This is not meant to cover any local or state-specific laws regarding NON-DOT/FMCSA covered employees. After receiving this policy, it is your responsibility to keep the policy up to date according to the DOT and FMCSA. 

e. Valued Partners – Labworks has sought out the best providers of goods and services to the trucking industry and has negotiated discounts on behalf of its members. These partners are listed here with unique URL links that will take you to their websites and will apply discounts. 

a. If you have a Promo Code, be sure to enter it at the bottom of this page and click on Apply” then review the listed items to ensure all of the discounts have been applied properly.

b.  Be sure all the listed charges are correct.

c. Click on “Terms and Conditions” read them and click on the box acknowledging this.

a. Enter your credit card information and click Pay Now.

b. This payment method will be stored in a third-party payment gateway that is the most secure in the world. Per the Terms and Conditions, this will be used for any unpaid invoices and renewals.

c.  An email will be sent to your primary email address alerting you prior to your impending expiring membership or past due invoices. You will be advised to sign into your account and review pay and open invoices.

a.  This page has a link to your new account portal, and a link to schedule and purchase services.

b. Please read the notes on this page as they are useful to make sure you are compliant.

c. You will receive an email further confirming your transaction and giving your username and password to log into your account portal.

d. This email will have your Enrolment certificate which is what you will need to have on file to prove your DOT compliance with Regulations 49 CFR Parts 40 and 382. Be sure to save this email and a copy of your enrollment certificate.

How to edit my company profile information?

How do I remove a driver?